StrategyKpi.com Software License Refund Policy and User Data Ownership.
Software Refund Policy.
StrategyKpi.com provides Strategy Map and Balanced Scorecard licensed software that is either Totally Free or has a Significant Usage Test Time.
We encourage all users to completely and totally test the software before they purchase a software license.
During this (extended) test period we have never refused software and application support.
Once a software license has been paid for, created and emailed, it is impossible for us to un-email the software and delete the software license.
We encourage all users to completely and totally test the software before they purchase a software license.
During this (extended) test period we have never refused software and application support.
Once a software license has been paid for, created and emailed, it is impossible for us to un-email the software and delete the software license.
An Emailed Software License File Can Never be Retrieved.
Once we have emailed out a customer's software license file, it becomes impossible for us to retrieve this file from the Internet or from a customer's Inbox.
Hence, once we have emailed out the license file, it impossible for us to provide any kind of refund.
However we do try very hard to provide excellent software and support and at the time of writing this web page, only one software license has ever been refunded.
Hence, once we have emailed out the license file, it impossible for us to provide any kind of refund.
However we do try very hard to provide excellent software and support and at the time of writing this web page, only one software license has ever been refunded.
When Purchasing a Software License.
When a customer purchases a software license from us, we generate an XML file which contains the customer's name and license details in an encrypted form.
Unlike most other software which sends covert usage license data: The use of the perpetual license file method, totally avoids any essential contact with any Internet or any website (including StrategyKpi.com);
The licensed user can install the software and license on any computer anywhere, and in any environment. (All our licensed usage is honesty based.)
Users can use a central database and/or transmit (or backup) Strategic Plan XML files between users.
Unlike most other software which sends covert usage license data: The use of the perpetual license file method, totally avoids any essential contact with any Internet or any website (including StrategyKpi.com);
The licensed user can install the software and license on any computer anywhere, and in any environment. (All our licensed usage is honesty based.)
Users can use a central database and/or transmit (or backup) Strategic Plan XML files between users.
Change of Software License Name.
Sometimes when customers purchase a software license, they are unaware that their license owner name appears inside the software.
Also sometimes the licensed user changes their name.
We are normally happy to re-issue the software license with a different name.
Generally this request is granted when the customers provides a valid reason.
We Aim to Please, whenever and wherever we can.
If the customer requests to change the name of the licensed user, then we have previously always done this and promptly provided the new license.
Also sometimes the licensed user changes their name.
We are normally happy to re-issue the software license with a different name.
Generally this request is granted when the customers provides a valid reason.
We Aim to Please, whenever and wherever we can.
If the customer requests to change the name of the licensed user, then we have previously always done this and promptly provided the new license.
Installing and owning the StrategyKpi.com Software License File and data.
This license file is to be located on the user's hard drive in the same folder where the StrategyKpi executable file is located.
The process of installing (or copying) this file can either be automated or done manually as desired and is often accompanied by an OwnerLogo.png or jpg file which we create for free.
When we email these files to the customer, this completes the purchase process and which only applies to the licensed used.
As the license file contains the customer's name and address, any such supplied license file provides a clear indication of both the license and strategic data ownership.
Both the software license and the licensed user created data, are owned by and belong to the software licensed user (StrategyKpi.com never owns their licensed user's data).
The process of installing (or copying) this file can either be automated or done manually as desired and is often accompanied by an OwnerLogo.png or jpg file which we create for free.
When we email these files to the customer, this completes the purchase process and which only applies to the licensed used.
As the license file contains the customer's name and address, any such supplied license file provides a clear indication of both the license and strategic data ownership.
Both the software license and the licensed user created data, are owned by and belong to the software licensed user (StrategyKpi.com never owns their licensed user's data).